Help CenterWhen will I receive my product(s)?
Most products on our e-shop are delivered within 5 minutes after we have received your payment successfully. Some products may require more information and special conditions for the delivery process – for these products the delivery time might vary.
Why haven't I received the product(s) yet?
The two most common reasons for delays in delivery are: a wrong email address was provided; the email with your certificate was directed to your spam folder. If it's not either of these reasons, please contact us and we will solve the issue as soon as possible.